TS Analytec Inc.
Your most unhappy customers are your greatest source of learning.
Bill Gates

  • Home
  • About Us
  • Services
  • Clients
  • Blog
  • Contact US

BMC Software White Paper on Process Automation

11/17/2011

1 Comment

 
Picture
imagine how frustrating it would be if you brought your car into a dealership for service and 
the car wasn’t ready until three hours after they told you to pick it up. assume that this is a 
very busy place that offers a broad array of services. in fact, they frequently expand their 
services with new options, such as a free car wash, shuttle service while your car is being 
serviced, and car detailing. But as they deliver these new services, they often don’t have the 
right processes and systems in place to support them. The shuttle driver’s schedule isn’t 
integrated with the shop’s delivery schedule, so the driver picked you up far too soon. They 
offer detailing but don’t have the car wash on site. Cars have to go to another car wash down 
the street, which adds to the wait time. get the picture? adding new services without integrating 
processes is chaotic — and it can have a real negative impact on customer satisfaction.

Read more...

1 Comment
Custom Glass Arizona link
4/1/2023 10:42:32 am

Interesting read thanks for sharing

Reply



Leave a Reply.

    About...

    • TS Analytec Inc. strives to build operational competitiveness so that your business can focus on growth. If you are an enterprise with 20 million or one billion in revenue and you have operational challenges, we can help. We can provide you with the means for securing customer service, reducing cost in your supply chain, better present your financial picture, improving your people's talent or enhancing your core business processes. We have helped organizations in financial services, healthcare and health & human services improve their results. Let us help you.
      Call 1-800-804-0910.

    Archives

    June 2016
    February 2015
    August 2014
    May 2014
    April 2014
    January 2012
    December 2011
    November 2011
    May 2009

    Categories

    All

    RSS Feed

Home   |    About Us   |    Services    |    Contact      
Proudly powered by Weebly