Business Process Management (BPM) technology has been deployed at many organizations for over a decade now and lessons learned captured by
vendors and consultants alike are numerous. Having lived through the era when business process re-engineering exhibited the emergence of Enterprise Resource Planning, then, witnessing the proliferation of periphery tools for workflow automation and content management systems, followed then, by the growth of vendor specific Business Process Automation solutions, we can now look back at 20 years of experience which includes more recently successful BPM deployment. In this paper, we have isolated the set of best habits that will likely yield successful deployment of BPM solutions. These practices addresse all three elements of any product or service providing organization, i.e., people, process and technology.
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vendors and consultants alike are numerous. Having lived through the era when business process re-engineering exhibited the emergence of Enterprise Resource Planning, then, witnessing the proliferation of periphery tools for workflow automation and content management systems, followed then, by the growth of vendor specific Business Process Automation solutions, we can now look back at 20 years of experience which includes more recently successful BPM deployment. In this paper, we have isolated the set of best habits that will likely yield successful deployment of BPM solutions. These practices addresse all three elements of any product or service providing organization, i.e., people, process and technology.
Read More...
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